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PNB wanted to adapt to the changing banking industry and gain a competitive edge by transforming their business faster and meeting regulatory standards. PNB chooses gieom’s Video KYC solution to enable quick and easy customer onboarding with minimal documentation for various services such as Savings a/c, Current a/c, Credit Cards, Pensioner’s Life certificate, Re-KYC etc.
One of the UAE’s best-performing banks for over five decades, Mashreq is a leading financial institution with an expanding footprint across the Middle East and North Africa with a strong presence in the financial capitals of the world with international offices in Europe, Asia, Africa and the US.
Governance, Risk & Compliance (GRC) is a set of practices that help organizations achieve their objectives, address uncertainties and act with integrity. GRC enables organizations to align their strategies, processes, technology and people with the relevant standards, regulations and stakeholder expectations. GRC helps organizations to manage risks effectively, ensure compliance with applicable laws and regulations, and foster a culture of ethics and accountability. Learn about the GRC Landscape and best practices in this webinar.
Governance, Risk & Compliance (GRC) is a set of practices that help organizations achieve their objectives, address uncertainties and act with integrity. GRC enables organizations to align their strategies, processes, technology and people with the relevant standards, regulations and stakeholder expectations. GRC helps organizations to manage risks effectively, ensure compliance with applicable laws and regulations, and foster a culture of ethics and accountability. Learn about the GRC Landscape and best practices in this webinar.
In the present digital world, many customers prefer the convenience of digital services and self-service options for handling their queries or accessing services. However, there are still situations where customers may require a personalized, human touch for their interactions with a business by not going to a physical location due to long wait times, limited business hours, mobility issues, health concerns etc.
With organizations moving towards digital transformation journey, embracing new hybrid work culture, new employees onboarding/change in roles, the SOPs need to be updated, actionable and automated to keep the users knowledgeable, compliant and vigilant on their day-to-day operations.
With organizations moving towards a hybrid work culture and with heavy compliance requirements from the regulators, the policies and SOPs need to be amended accordingly and automated to keep the users compliant and vigilant in their day-to-day operations.
We all operate in a world which is highly complex and unpredictable. In such times, being operationally resilient is the best step any organisation can take. Achieving operational resilience is fundamentally challenging for organisations given the increasing convolution of operational processes, technology systems, people diversity and others.
Business processes are interconnected and complex. Therefore, organizations will have to continuously monitor them to identify any performance issues before operations are impacted. With Business Process Observability solution, organisations can leverage the process level data to continuously monitor the health of the business processes to identify opportunities for improvement and automation, and also analyse the impact of such alternations.
It would not be a misplaced statement to say that banks world over are under pressure to maintain a profitable bottom line. Stringent regulatory reporting and compliance requirements, a challenging market environment, and competition from fintech start-ups have squeezed profit margins for banks and have forced them to look inwards to improve operational efficiency.
A firm should be prepared to manage all types of risks which has the potential to affect the critical services. It’s to be understood that the firm is bound to encounter number of risks and should leverage different risk management frameworks, as appropriate, to offer holistic and comprehensive support to the critical services.
Financial firms would be required to carry out regular scenario testing of their ability to remain within their impact tolerances for each of their critical business service. The primary objective of the testing is to better understand the systems and process and identify vulnerability that needs remediation. Additionally, the firms are required to prioritize and narrow their scenario testing appropriately to ensure an effective testing.
Impact tolerance is defined as a firm’s tolerance for disruption to a particular business service. Setting impact tolerances for critical business services may help ensure that boards and senior management consider what the firm would do when a disruptive event occurs, rather than only trying to minimise the probability of disruption.
The operationally resilient firm would be expected to have a comprehensive understanding and mapping of the resources and dependencies that support their business services.
Operational Resilience is about having a comprehensive understanding of the core, or critical services that an enterprise offers to its customers and that must continue to operate during a period of disruption.
Covid-19 pandemic have made financial institutions realize, the need to adopt an industry recognized operational resilience framework to be able to withstand the next disruption.
THE RISK CENTRAL AUDIT MANAGEMENT SOLUTION helps auditors to ensure control effectiveness, healthy operational practices, adherence to policies and procedures and manage audits efficiently and effectively in a systematic manner. The solution also helps auditors to measure and monitor audits, implement risk based internal audits, track audit recommendations, and other features.
Suryoday Small Finance Bank is a new age bank that went live on January 23rd, 2017, with the endeavour to bring the best banking solutions to the ‘banked’, ‘under-banked’ and the ‘un-banked’ sections of the society.
Suryoday Small Finance Bank is a new age bank that went live on January 23rd, 2017, with the endeavour to bring the best banking solutions to the ‘banked’, ‘under-banked’ and the ‘un-banked’ sections of the society.
With a lot of digital automation initiatives across the globe in various sectors, it is also important to strike a balance between technology and customer experience. There is a larger community out there who prefers to have a human touch point along with the technologies. Gieom Video KYC solution helps to onboard the customer remotely in a safe and secure environment by providing video assistance during the onboarding process.
It would not be a misplaced statement to say that banks world over are under pressure to maintain a profitable bottom line. Stringent regulatory reporting and compliance requirements, a challenging market environment, and competition from fintech start-ups have squeezed profit margins for banks and have forced them to look inwards to improve operational efficiency.
While the ‘Digital’ has become a new normal, especially in BFSI sector, it is extremely important for any organization to factor the new technology adoption with operational efficacy, ease in the implementation, and superior customer experience as part of their digital transformation initiatives.
Organizations need the ability to manage various types of compliances across different policies and to overcome the lack of adherence to Regulations. Risk Central provides transparent, actionable regulatory compliance management process.
Organizations come across Incidents and Loss Events which have serious financial consequences even with all preventive measures in place. To track, assess and manage the loss events data is an essential part of risk management which in turn contributes to risk assessment and monitoring.
Enterprises have understood that disruption are not a one-off event but part of the business as usual. Things will go wrong, and enterprises are forced to plan on how to recover from the disruption. Enterprises are looking to be resilient to be able to protect and sustain their core business functions when experiencing operational stress and disruption.
In the post pandemic world, while a handful of leading banks are steering ahead with their digital transformation, others are still struggling to create and execute a coherent transformation strategy. Banks are realizing their moments of truth as consumers around the globe expect their banks to interact like leading technology brands.
Most Ops Risk, GRC and ERM systems are aging and they do not serve the needs of organisations today in a comprehensive and efficient manner. The Applications are not designed for ease of use and collaboration resulting in long training cycles and poor adoption.
Being the only bank to get the “Small Finance Bank” license from RBI (Reserve Bank of India), they are striving towards providing the best in class ‘Customer Experience’ for their users. With more than a decade of banking experience they have served over a million customers since their inception.
Right from the inception the bank understood the importance of customer experience and their objective was to allow their customers to open an account and transact in minutes. With the changing ecosystem of millennial and Gen Z customers, their affinity to technology and internet, the bank had to embark on channels that would entice the new.
South Indian Bank Limited (SIB) is a major private sector bank headquartered in Kerala, India. South Indian Bank has 857 branches, 4 service branches, 54 ext. counters and 20 Regional Offices spread across more than 27 states and 3 union territories in India.
Arab Bank for Investment & Foreign Trade (Al Masraf) was established in November 1975 and started its banking operations according to the Federal Decree no. 50 issued and signed by His Highness Sheikh Zayed Bin Sultan Al Nahyan in 1976.
Synergy credit union which is the fourth largest credit union in Saskatchewan, Canada with more than $1 billion in assets has chosen GIEOM for SOP Digitization, Learning management and change management.
SME Bank is one of the nation’s leading Development Financial Institution (DFI) wholly-owned by the Ministry of Finance and regulated by Bank Negara Malaysia (BNM). SME Bank is fully committed in driving the nation’s economic growth by providing not only financing assistance, but also development expertise to small and medium scale enterprises, allowing those businesses to prosper and grow.
Get to know how Yes Bank, India’s fourth largest private sector bank uncovered the secret to its success by implementing a tool that can marry technology and staff competency and create a perfect recipe of operational excellence.
National Microfinance Bank Plc (NMB) is one of the largest commercial banks in Tanzania, providing banking services to individuals, small to medium sized corporate clients, as well as large businesses. It started initially as a payments and small finance bank and later became a fully- edged universal retail bank.
Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.
Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.
As the bank embarked on an expansion path to grow the scale and size of its business from a regional/provincial bank into a leading national bank with country-wide operation it ran into the constraints of its antiquated technology and operations infrastructure.
IDFC Bank selected GIEOM to standardize their SOP’s and to ensure Regulatory Compliance and their Internal Policies are strictly adhered to. The bank had strict deadlines and the project was executed in two phases.
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