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    Resources

    Compliance-Assurance
    Brochures

    Gieom’s Resources: Governance, Risk, and Compliance (GRC)

    In the ever-evolving landscape of modern business, the need for robust Governance, Risk, and Compliance (GRC) solutions has never been more critical. Organizations face complex challenges, from regulatory changes and data security threats to operational risks that can disrupt success. Gieom`s GRC solution is designed to empower your business with the tools it needs to navigate this landscape confidently. By seamlessly integrating governance, risk management, and compliance into a single, cohesive platform, our solution simplifies complexity and fosters a secure, efficient, and compliant future.

    Case Study

    Punjab National Bank (PNB) uses Gieom Digital Validator to Streamline Video KYC Process

    PNB wanted to adapt to the changing banking industry and gain a competitive edge by transforming their business faster and meeting regulatory standards. PNB chooses gieom’s Video KYC solution to enable quick and easy customer onboarding with minimal documentation for various services such as Savings a/c, Current a/c, Credit Cards, Pensioner’s Life certificate, Re-KYC etc.

    Case Study

    Mashreq Bank achieves complete SOP Digitization with Gieom Digital Blueprint

    One of the UAE’s best-performing banks for over five decades, Mashreq is a leading financial institution with an expanding footprint across the Middle East and North Africa with a strong presence in the financial capitals of the world with international offices in Europe, Asia, Africa and the US.

    webinars

    GRC Landscape – An Overview & Best Practices

    Governance, Risk & Compliance (GRC) is a set of practices that help organizations achieve their objectives, address uncertainties and act with integrity. GRC enables organizations to align their strategies, processes, technology and people with the relevant standards, regulations and stakeholder expectations. GRC helps organizations to manage risks effectively, ensure compliance with applicable laws and regulations, and foster a culture of ethics and accountability. Learn about the GRC Landscape and best practices in this webinar.

    webinars

    GRC Landscape – An Overview & Best Practices

    Governance, Risk & Compliance (GRC) is a set of practices that help organizations achieve their objectives, address uncertainties and act with integrity. GRC enables organizations to align their strategies, processes, technology and people with the relevant standards, regulations and stakeholder expectations. GRC helps organizations to manage risks effectively, ensure compliance with applicable laws and regulations, and foster a culture of ethics and accountability. Learn about the GRC Landscape and best practices in this webinar.

    Brochures

    Video Customer Engagement

    In the present digital world, many customers prefer the convenience of digital services and self-service options for handling their queries or accessing services. However, there are still situations where customers may require a personalized, human touch for their interactions with a business by not going to a physical location due to long wait times, limited business hours, mobility issues, health concerns etc.

    Video KYC Solution – Assisted Onboarding (India) – GIEOM Digital Validator
    Brochures

    Digital SOP Visualization

    With organizations moving towards digital transformation journey, embracing new hybrid work culture, new employees onboarding/change in roles, the SOPs need to be updated, actionable and automated to keep the users knowledgeable, compliant and vigilant on their day-to-day operations.

    Video KYC Solution – Assisted Onboarding (India) – GIEOM Digital Validator
    Brochures

    Digital Policy Resources

    With organizations moving towards a hybrid work culture and with heavy compliance requirements from the regulators, the policies and SOPs need to be amended accordingly and automated to keep the users compliant and vigilant in their day-to-day operations.

    operational Resilience

    Guide to Implement an Operational Resilience Program

    We all operate in a world which is highly complex and unpredictable. In such times, being operationally resilient is the best step any organisation can take. Achieving operational resilience is fundamentally challenging for organisations given the increasing convolution of operational processes, technology systems, people diversity and others.

    Operational Resilience Framework
    Brochures

    Business Process Observability

    Business processes are interconnected and complex. Therefore, organizations will have to continuously monitor them to identify any performance issues before operations are impacted. With Business Process Observability solution, organisations can leverage the process level data to continuously monitor the health of the business processes to identify opportunities for improvement and automation, and also analyse the impact of such alternations.

    Whitepapers

    Intelligent Operations in the Banking Industry

    It would not be a misplaced statement to say that banks world over are under pressure to maintain a profitable bottom line. Stringent regulatory reporting and compliance requirements, a challenging market environment, and competition from fintech start-ups have squeezed profit margins for banks and have forced them to look inwards to improve operational efficiency.

    Risk management

    Risk Management – Measure & Monitor

    A firm should be prepared to manage all types of risks which has the potential to affect the critical services. It’s to be understood that the firm is bound to encounter number of risks and should leverage different risk management frameworks, as appropriate, to offer holistic and comprehensive support to the critical services.

    Whitepapers

    Scenario Testing

    Financial firms would be required to carry out regular scenario testing of their ability to remain within their impact tolerances for each of their critical business service. The primary objective of the testing is to better understand the systems and process and identify vulnerability that needs remediation. Additionally, the firms are required to prioritize and narrow their scenario testing appropriately to ensure an effective testing.

    Whitepapers

    Impact Tolerance

    Impact tolerance is defined as a firm’s tolerance for disruption to a particular business service. Setting impact tolerances for critical business services may help ensure that boards and senior management consider what the firm would do when a disruptive event occurs, rather than only trying to minimise the probability of disruption.

    Whitepapers

    Mapping of Resources

    The operationally resilient firm would be expected to have a comprehensive understanding and mapping of the resources and dependencies that support their business services.

    Whitepapers

    Identifying Critical Business Service

    Operational Resilience is about having a comprehensive understanding of the core, or critical services that an enterprise offers to its customers and that must continue to operate during a period of disruption.

    operational Resilience

    Operational Resilience Resources

    Covid-19 pandemic have made financial institutions realize, the need to adopt an industry recognized operational resilience framework to be able to withstand the next disruption.

    Video KYC Solution – Assisted Onboarding (India) – GIEOM Digital Validator
    Brochures

    Audit Management

    THE RISK CENTRAL AUDIT MANAGEMENT SOLUTION helps auditors to ensure control effectiveness, healthy operational practices, adherence to policies and procedures and manage audits efficiently and effectively in a systematic manner. The solution also helps auditors to measure and monitor audits, implement risk based internal audits, track audit recommendations, and other features.

    Testimonials

    Suryoday Small Finance Bank choose GIEOM’s Digital Validator for Video KYC

    Suryoday Small Finance Bank is a new age bank that went live on January 23rd, 2017, with the endeavour to bring the best banking solutions to the ‘banked’, ‘under-banked’ and the ‘un-banked’ sections of the society.

    Testimonials

    Suryoday Small Finance Bank selected GIEOM’s Digital Blueprint for Policy & SOP Digitization, Learning Management and Change Management

    Suryoday Small Finance Bank is a new age bank that went live on January 23rd, 2017, with the endeavour to bring the best banking solutions to the ‘banked’, ‘under-banked’ and the ‘un-banked’ sections of the society.

    Video KYC Solution – Assisted Onboarding (India) – GIEOM Digital Validator
    Brochures

    Video KYC (Assisted Onboarding)

    With a lot of digital automation initiatives across the globe in various sectors, it is also important to strike a balance between technology and customer experience. There is a larger community out there who prefers to have a human touch point along with the technologies. Gieom Video KYC solution helps to onboard the customer remotely in a safe and secure environment by providing video assistance during the onboarding process.

    brochure

    Sample White paper download

    It would not be a misplaced statement to say that banks world over are under pressure to maintain a profitable bottom line. Stringent regulatory reporting and compliance requirements, a challenging market environment, and competition from fintech start-ups have squeezed profit margins for banks and have forced them to look inwards to improve operational efficiency.

    Digital KYC Solution - Self-Onboarding – GIEOM Digital Validator
    Brochures

    Digital KYC (Self-Onboarding)

    While the ‘Digital’ has become a new normal, especially in BFSI sector, it is extremely important for any organization to factor the new technology adoption with operational efficacy, ease in the implementation, and superior customer experience as part of their digital transformation initiatives.

    Compliance-Assurance
    Brochures

    Compliance Assurance Brochure

    Regulations change constantly and vary by region and industry, so organizations need to stay alert and update their policies and procedures accordingly. They also need to manage and analyze huge amounts of data to ensure compliance, which requires effective data governance and technology. Gieom’s Compliance Assurance solution helps organizations achieve compliance with less risk, cost, and effort, while also giving them a competitive advantage with scalable, robust, and proactive solutions.

    Brochures

    Incident Management

    Organizations come across Incidents and Loss Events which have serious financial consequences even with all preventive measures in place. To track, assess and manage the loss events data is an essential part of risk management which in turn contributes to risk assessment and monitoring.

    Operational Resilience
    Brochures

    Operational Resilience

    Enterprises have understood that disruption are not a one-off event but part of the business as usual. Things will go wrong, and enterprises are forced to plan on how to recover from the disruption. Enterprises are looking to be resilient to be able to protect and sustain their core business functions when experiencing operational stress and disruption.

    Academic Alliance Program

    In the post pandemic world, while a handful of leading banks are steering ahead with their digital transformation, others are still struggling to create and execute a coherent transformation strategy. Banks are realizing their moments of truth as consumers around the globe expect their banks to interact like leading technology brands.

    Operational Risk Management Solution - GIEOM Risk Central
    Brochures

    Operational Risk Management

    Most Ops Risk, GRC and ERM systems are aging and they do not serve the needs of organisations today in a comprehensive and efficient manner. The Applications are not designed for ease of use and collaboration resulting in long training cycles and poor adoption.

    Case Study

    A New Age Bank adopts streamlined Video KYC process with GIEOM Digital Validator

    Being the only bank to get the “Small Finance Bank” license from RBI (Reserve Bank of India), they are striving towards providing the best in class ‘Customer Experience’ for their users. With more than a decade of banking experience they have served over a million customers since their inception.

    Case Study

    Bahrain based Islamic retail bank goes live on AI-powered Online Identity Verification for Seamless Customer Onboarding

    Right from the inception the bank understood the importance of customer experience and their objective was to allow their customers to open an account and transact in minutes. With the changing ecosystem of millennial and Gen Z customers, their affinity to technology and internet, the bank had to embark on channels that would entice the new.

    Case Study

    South Indian Bank achieves complete SOP Digitization with GIEOM Digital Blueprint

    South Indian Bank Limited (SIB) is a major private sector bank headquartered in Kerala, India. South Indian Bank has 857 branches, 4 service branches, 54 ext. counters and 20 Regional Offices spread across more than 27 states and 3 union territories in India.

    Testimonials

    Al Masraf Bank, Abu Dhabi partners with GIEOM for core banking transformation

    Arab Bank for Investment & Foreign Trade (Al Masraf) was established in November 1975 and started its banking operations according to the Federal Decree no. 50 issued and signed by His Highness Sheikh Zayed Bin Sultan Al Nahyan in 1976.

    brochure
    Testimonials

    Synergy Credit Union, Canada chooses GIEOM

    Synergy credit union which is the fourth largest credit union in Saskatchewan, Canada with more than $1 billion in assets has chosen GIEOM for SOP Digitization, Learning management and change management.

    Case Study

    GIEOM enables SME Bank, Malaysia on a path of Digital Transformation

    SME Bank is one of the nation’s leading Development Financial Institution (DFI) wholly-owned by the Ministry of Finance and regulated by Bank Negara Malaysia (BNM). SME Bank is fully committed in driving the nation’s economic growth by providing not only financing assistance, but also development expertise to small and medium scale enterprises, allowing those businesses to prosper and grow.

    Case Study

    Yes Bank Chooses GIEOM to Streamline its Processes

    Get to know how Yes Bank, India’s fourth largest private sector bank uncovered the secret to its success by implementing a tool that can marry technology and staff competency and create a perfect recipe of operational excellence.

    Case Study

    National Microfinance Bank, Tanzania undergoes Digital Change Management with the help of GIEOM

    National Microfinance Bank Plc (NMB) is one of the largest commercial banks in Tanzania, providing banking services to individuals, small to medium sized corporate clients, as well as large businesses. It started initially as a payments and small finance bank and later became a fully- edged universal retail bank.

    Case Study

    Mauritius Commercial Bank trusts GIEOM for its Risk & Compliance Management

    Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.

    Case Study

    GIEOM helps Mauritius Commercial Bank in Core Banking Transformation

    Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.

    Case Study

    Commercial Bank of Ethiopia achieves increased Operational Efficiency with GIEOM

    As the bank embarked on an expansion path to grow the scale and size of its business from a regional/provincial bank into a leading national bank with country-wide operation it ran into the constraints of its antiquated technology and operations infrastructure.

    Case Study

    SOP Digitization at IDFC Bank

    IDFC Bank selected GIEOM to standardize their SOP’s and to ensure Regulatory Compliance and their Internal Policies are strictly adhered to. The bank had strict deadlines and the project was executed in two phases.