Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.
Rapid multi-country expansion together with greater regulatory complexity in home country presented new challenges for the Bank’s compliance team. The Bank needed a better way of maintaining regulations, policies & procedures, and to track impact of changes and to notify sta . A scaleable and e ective method of training sta on new procedures and validating their readiness was needed. Implementation of well designed controls to ensure logging and approval of deviations and mitigation of associated operational risks was also a key requirement.