Being the only bank to get the “Small Finance Bank” license from RBI (Reserve Bank of India), they are striving towards providing the best in class ‘Customer Experience’ for their users. With more than a decade of banking experience they have served over a million customers since their inception.

Right from the inception the bank understood the importance of customer experience and their objective was to allow their customers to open an account and transact in minutes. With the changing ecosystem of millennial and Gen Z customers, their affinity to technology and internet, the bank had to embark on channels that would entice the new.

South Indian Bank Limited (SIB) is a major private sector bank headquartered in Kerala, India. South Indian Bank has 857 branches, 4 service branches, 54 ext. counters and 20 Regional Offices spread across more than 27 states and 3 union territories in India.

SME Bank is one of the nation’s leading Development Financial Institution (DFI) wholly-owned by the Ministry of Finance and regulated by Bank Negara Malaysia (BNM). SME Bank is fully committed in driving the nation’s economic growth by providing not only financing assistance, but also development expertise to small and medium scale enterprises, allowing those businesses to prosper and grow.

Get to know how Yes Bank, India’s fourth largest private sector bank uncovered the secret to its success by implementing a tool that can marry technology and staff competency and create a perfect recipe of operational excellence.

National Microfinance Bank Plc (NMB) is one of the largest commercial banks in Tanzania, providing banking services to individuals, small to medium sized corporate clients, as well as large businesses. It started initially as a payments and small finance bank and later became a fully- edged universal retail bank.

Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.

Mauritius Commercial Bank, founded in 1838, is the oldest and largest banking institution of Mauritius. It is also the oldest banking institution south of the Sahara and one of the oldest banks of the Commonwealth to have preserved its original name.

As the bank embarked on an expansion path to grow the scale and size of its business from a regional/provincial bank into a leading national bank with country-wide operation it ran into the constraints of its antiquated technology and operations infrastructure.

IDFC Bank selected GIEOM to standardize their SOP’s and to ensure Regulatory Compliance and their Internal Policies are strictly adhered to. The bank had strict deadlines and the project was executed in two phases.